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Privacy Policy

Last updated: December 2024

Information We Collect

When you request a quote or contact us, we collect information you provide directly, including:

  • Name and contact information (email, phone number, address)
  • Property details relevant to your service request
  • Any additional information you choose to provide

How We Use Your Information

We use the information we collect to:

  • Respond to your service inquiries and provide quotes
  • Schedule and perform cleaning services
  • Communicate with you about your service
  • Improve our services and customer experience
  • Send occasional updates about our services (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in our operations
  • When required by law or to protect our rights
  • With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and improve our website.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

  • Phone: 704-285-1467
  • Email: matt@redmooseexterior.cleaning
  • Location: Charlotte, NC

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.