Name: Red Moose Exterior
Address: Charlotte, NC, US
Telephone: 704-285-1467
Price range: $$
Rating: 4.9

Question 1

How does pressure washing work?

Accepted Answer

Pressure washing uses high-pressure water spray to remove dirt, grime, mold, mildew, and other contaminants from surfaces. Our industrial-grade equipment delivers up to 4,000 PSI of cleaning power while our trained technicians ensure safe and effective cleaning for each surface type.

Question 2

Is pressure washing safe for my driveway?

Accepted Answer

Yes! Concrete driveways are ideal for pressure washing. Our technicians adjust pressure levels based on the surface condition and use appropriate techniques to clean thoroughly without causing damage. We can remove oil stains, tire marks, and years of accumulated grime.

Question 3

How often should I pressure wash my driveway?

Accepted Answer

For most homes in Charlotte, we recommend pressure washing driveways annually. However, high-traffic areas or properties with heavy tree coverage may benefit from cleaning every 6-8 months to prevent buildup of mold and mildew.

Question 4

What's the difference between pressure washing and soft washing?

Accepted Answer

Pressure washing uses high-pressure water (typically 2,500-4,000 PSI) for hard surfaces like concrete and brick. Soft washing uses low pressure (under 1,000 PSI) with specialized cleaning solutions for delicate surfaces like siding, roofs, and painted surfaces.

Question 5

Can you pressure wash in winter?

Accepted Answer

Yes, we can pressure wash year-round in Charlotte. However, we avoid cleaning when temperatures are below freezing to prevent ice formation. Winter can actually be a great time for cleaning as there's less demand and we can often accommodate quicker scheduling.

Question 6

How long does pressure washing take?

Accepted Answer

A typical residential driveway takes 1-2 hours. A full house exterior with driveway, sidewalks, and patio can take 3-5 hours. Commercial properties vary based on size. We'll provide a time estimate with your quote.

Question 7

Do you offer equipment rental?

Accepted Answer

We focus on providing professional cleaning services rather than equipment rental. DIY pressure washing can lead to surface damage, personal injury, and inconsistent results. Our trained professionals deliver better results safely.

Question 8

Is pressure washing eco-friendly?

Accepted Answer

Yes! Pressure washing primarily uses water pressure for cleaning, reducing the need for harsh chemicals. When cleaning solutions are needed, we use environmentally safe products that won't harm your landscaping or pets.

Question 9

What's the difference between soft washing and pressure washing?

Accepted Answer

Soft washing uses low pressure (under 1,000 PSI) combined with specialized cleaning solutions to safely clean delicate surfaces. Pressure washing uses high pressure (2,500-4,000 PSI) for hard surfaces. Soft washing is essential for siding, roofs, and painted surfaces.

Question 10

Will soft washing damage my siding?

Accepted Answer

No! Soft washing is specifically designed to be safe for delicate surfaces like vinyl, aluminum, and painted siding. The low pressure and specialized solutions clean effectively without risk of water intrusion or surface damage.

Question 11

How long do soft wash results last?

Accepted Answer

Soft washing results typically last 2-3 years because our solutions kill mold, mildew, and algae at the root rather than just removing surface growth. This is much longer than pressure washing alone, which only removes visible growth.

Question 12

What cleaning solutions do you use?

Accepted Answer

We use a blend of sodium hypochlorite (similar to pool chlorine), surfactants, and specialized cleaners designed for exterior cleaning. All products are safe for your landscaping when applied properly, and we pre-wet plants as an extra precaution.

Question 13

Is soft washing safe for my roof?

Accepted Answer

Absolutely! Soft washing is the only recommended method for cleaning asphalt shingles. High-pressure washing can void your roof warranty and cause damage. Our soft wash process removes black streaks, algae, and moss safely.

Question 14

Can soft washing handle heavy stains?

Accepted Answer

Yes! Our cleaning solutions break down organic growth, dirt, and stains at the molecular level. For particularly stubborn stains, we may apply multiple treatments or adjust our solution concentration for optimal results.

Question 15

How quickly do results appear?

Accepted Answer

Results are often visible immediately, but the full effect of soft washing develops over 24-48 hours as the cleaning solutions continue working. Algae and mold stains may fade further over the following days.

Question 16

Is soft washing eco-friendly?

Accepted Answer

Our solutions are biodegradable and break down quickly in the environment. We take precautions to protect your landscaping and follow all local environmental guidelines. The solutions become inert within hours of application.

Question 17

How do I get a free estimate?

Accepted Answer

You can request a free estimate by calling us at 704-285-1467, filling out our online form, or sending us an email. We typically respond within 24 hours and can often provide same-day estimates for standard projects.

Question 18

How much does pressure washing cost?

Accepted Answer

Pricing depends on the size of the area, surface type, and condition. Residential driveways typically range from $100-300, while house exteriors range from $200-500. We provide detailed quotes after assessing your property.

Question 19

Are you licensed and insured?

Accepted Answer

Yes! Red Moose Exterior is fully licensed, bonded, and insured. We carry comprehensive liability insurance and workers' compensation coverage for your complete protection and peace of mind.

Question 20

What areas do you serve?

Accepted Answer

We serve Charlotte and the surrounding areas including Huntersville, Cornelius, Davidson, Matthews, Mint Hill, Pineville, Indian Trail, Weddington, and more. Contact us to confirm service in your specific location.

Question 21

Do you offer maintenance contracts?

Accepted Answer

Yes! We offer annual maintenance programs for both residential and commercial properties. Regular maintenance ensures your property always looks its best and can save money compared to individual service calls.

Question 22

Can you accommodate my schedule?

Accepted Answer

Absolutely! We offer flexible scheduling including early morning, evening, and weekend appointments. For commercial clients, we can work during off-hours to minimize disruption to your business operations.

Question 23

What's your satisfaction guarantee?

Accepted Answer

We stand behind our work 100%. If you're not completely satisfied with the results, we'll return to address any concerns at no additional charge. Your satisfaction is our top priority.

Question 24

Do you accept credit cards?

Accepted Answer

Yes! We accept all major credit cards, debit cards, checks, and cash. For commercial accounts, we also offer invoicing with net-30 terms for qualified businesses.

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